Data Protection

Betjily Privacy Policy — Your Data Is Safe with Us

Betjily believes data privacy is a fundamental right. This page clearly explains how every piece of your information is collected, stored, and used.

Last Updated: January 2026
AES-256 Encryption Never Sold to Third Parties GDPR Compliant In Your Control
1

Introduction & Scope of This Policy

Welcome to Betjily. This Privacy Policy explains how Betjily collects, uses, stores, and protects your personal information. It applies to our website, mobile app, and all related services.

Betjily believes your privacy is a fundamental right, not an optional benefit. That's why we adhere to all international data protection standards and operate in compliance with Bangladesh's Digital Security Act.

By using the Betjily website or app, you are considered to have accepted this Privacy Policy. If you have trouble understanding this policy or have any questions, please contact our support team.

Our Commitment: Betjily never sells, rents, or shares your data with third parties without your consent.

2

What Information We Collect

Betjily only collects data that is strictly necessary for operating its services, maintaining security, and meeting legal obligations. We never collect excessive or unnecessary information.

Data Type Example Why It's Needed
Identity-Related Name, date of birth, NID number Age & Identity Verification
Contact Mobile number, email, address Account Management
Financial Payment methods, transaction history Deposits & Withdrawals
Device & Technology IP address, browser information, device ID Security & Fraud Prevention
Gaming Behavior Betting history, favorite games Experience Improvement

Beyond the above, Betjily does not collect any sensitive information such as religious beliefs, political opinions, or health-related data.

3

How & Where We Collect Your Data

Betjily collects information in several ways. We're committed to keeping you informed about each of these methods:

  • Directly Provided Data: Information you provide directly through registration forms, the KYC process, support chat, or by completing any on-platform forms.
  • Automatically Collected Data: Device and usage information collected automatically via cookies, log files, and tracking technologies when you browse Betjily.
  • Transaction Information: Every deposit, withdrawal, bet, and win is automatically recorded.
  • From Third Parties: Limited transaction verification data from payment providers (bKash, Nagad, etc.).

Betjily never collects information from your or anyone else's social media profiles unless you explicitly use social login.

4

How and Why We Use Your Information

Betjily uses the data it collects solely for the purposes listed below — it is never used for anything beyond these:

  • Service Management: Creating accounts, processing transactions, and managing your gaming experience.
  • Security & Fraud Prevention: Detecting suspicious activity and protecting your account from unauthorised access.
  • Legal Obligations: Compliance with KYC/AML (Anti-Money Laundering) regulations, including sharing data with authorities when required.
  • Service Improvement: Generating anonymized statistics to analyze and improve platform performance.
  • Contact: Sending important notices, bonus offers, and support-related messages.
  • Responsible Gaming: Detecting unusual gaming patterns and intervening where necessary.

Marketing Communications: If you no longer wish to receive promotional emails or SMS, you can opt out at any time from your account settings.

5

Data Sharing & Third-Party Policy

Betjily never sells your personal data. However, limited information may be shared with the following trusted partners to operate our services:

  • Payment Provider: bKash, Nagad, Rocket, and banks — only the information necessary to verify transactions.
  • Game Software Provider: Pragmatic Play, PG Soft, and others — only the minimum data required to operate games.
  • KYC/AML Provider: Handled securely and in encrypted form as part of the identity verification process.
  • Legal Authority: Only the minimum necessary data, disclosed solely upon a valid legal order or regulatory authority directive.

Before sharing any data with third parties, Betjily ensures that the receiving party upholds equivalent privacy standards. All partnership agreements include data protection clauses.

Betjily never shares your personal information with third parties for advertising or marketing purposes.

6

Technical Approach to Data Security

Betjily applies the highest industry technical standards to protect your data. The following security layers are actively safeguarding your information:

  • AES-256 Encryption: All stored data is protected with military-grade AES-256 encryption.
  • SSL/TLS Protocol: All communication between your browser and Betjily's servers is encrypted.
  • Two-Factor Authentication (2FA): An additional OTP verification at login keeps every account more secure.
  • Firewall & DDoS Protection: Servers and databases are secured against cyber attacks.
  • Regular Security Audits: Third-party security experts conduct regular system audits.
  • Restricted Access: Only authorised staff may access specific data, and only to the extent required for their role.

Data Breach Response: In the event of a data breach, Betjily will notify affected users within 72 hours and take all necessary remedial action.

7

Cookie Policy & Tracking Technologies

Betjily uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly. The types of cookies used and their purposes are outlined below:

You can block or delete cookies at any time through your browser settings. Note that disabling essential cookies may cause some features to stop working correctly.

8

Your Data Rights

Every Betjily user has the following rights over their personal data. To exercise any of these rights, please contact our support team:

Right of Access

You may request to know what personal data Betjily holds about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data unless we are required by law to retain it.

Right to Object

The right to object to the use of your data for specific purposes.

Right to Portability

You can request a copy of your data in a structured, portable format.

Right to Restriction

The right to request that processing of your data be restricted under certain circumstances.

9

Data Retention Period

Betjily retains your data only for as long as necessary to provide its services or meet legal obligations. Retention periods by data type are outlined below:

  • Account Information: For the duration of account activity and 5 years after closure (as required by law).
  • Transaction Records: A minimum of 7 years, due to legal and regulatory requirements.
  • KYC Documents: Up to 5 years after account closure.
  • Support Chat History: Automatically deleted after 2 years.
  • Cookie & Session Data: Typically 30 days to 1 year, depending on the cookie type.

Once the retention period expires, data is securely deleted or anonymised so that individuals can no longer be identified.

10

Contact, Complaints & Policy Updates

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact Betjily through the following:

  • Email: [email protected]
  • Live Chat: Live chat on the website or app (24/7 support in Bangla)

Betjily reserves the right to update this Privacy Policy at any time. For significant changes, notice will be provided via your registered email or on the platform. Continued use of the platform after any changes constitutes acceptance of the revised policy.

Complaint Resolution Timeframe: Betjily will respond to privacy-related complaints within 30 business days and take appropriate action.

Our Commitment

Why Betjily Is a Secure Platform

Every feature is built with one goal: keeping your data and privacy as secure as possible.

Military-Grade Encryption

AES-256 encryption — one of the most secure data protection technologies in the world. Your information is never exposed.

No Sale of Data

Betjily never sells or rents your personal data to third parties. This has been our policy since day one.

Your Data, Your Control

You may view, correct, or request deletion of your data at any time. This right is unconditional.

Regular Security Audits

A dedicated third-party team audits Betjily's security infrastructure every quarter. Certifications are kept up to date.

Transparent Policies in Plain Language

Our policy is written in plain, straightforward language — not dense legalese — so every player can fully understand it.

Fast Complaint Resolution

We are committed to resolving all privacy-related complaints within 30 business days.

FAQ

Frequently Asked Questions

Betjily supports the most popular mobile banking methods in Bangladesh. You can make direct deposits and withdrawals via bKash, Nagad, and Rocket, and bank transfers are also available through Dutch-Bangla Bank and several other banks. Deposits are typically instant, and withdrawals are processed within 5–30 minutes. Importantly, you must only use payment methods registered in your own name — using someone else's account is not permitted. All transaction data is handled with full encryption.

There are several reasons your account may be locked — repeated incorrect password attempts, detection of suspicious activity, or a pending KYC verification. Start by checking your email inbox for any message from Betjily explaining the reason. Then reach out via live chat or at [email protected]. Once your identity is verified, the support team typically resolves account issues within 1–4 hours. If the lock is security-related, additional verification may be required. This is all in place to protect you, so there's no need to worry.
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Your Data Is Safe — Get Started on Betjily Today

Maximum security, full transparency, and support in Bengali — your experience on Betjily is protected on every front.

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