Betjily | FAQ — Your Questions Answered

Q: How do I get started placing bets on cricket matches at Betjily?

Betting on cricket at Betjily is straightforward — once you log in, you can head straight to the sportsbook section.

Q: How safe is my personal information and bank funds at Betjily — can it really be trusted?

Betjily is fully secure — it is an internationally licensed platform that undergoes regular third-party security audits.

Q: Does Betjily charge any fees for withdrawals — and what is the maximum withdrawal limit?

Betjily generally does not charge any processing fee for withdrawals. However, your mobile banking provider may apply its own transfer charges.

Q: What happens to my bet if the match I wagered on is abandoned midway due to rain or any other reason?

When a match is cancelled or incomplete, Betjily follows a clear policy — in most cases, your stake is refunded.

Q: If two members of the same household open Betjily accounts from the same address — does that violate the rules?

Per Betjily's policy, each person may only register one account. However, two different members of the same household may each hold a separate account.

Q: I've completely forgotten my password and can no longer access my email — how do I recover my Betjily account?

No worries! Betjily's password recovery process takes just 3–5 minutes to complete.

Q: What does 1.85 or 2/1 mean on Betjily — how do I read these odds to know how much I can win?

Odds represent the return you get if your bet wins. Understanding them makes betting much simpler.

About Betjily

Why This FAQ Page

This Betjily FAQ page is designed to provide clear, straightforward, and detailed answers to the most common questions from players in Bangladesh. Every answer is written based on real experience.

Betjily is an internationally licensed platform where security, transparency, and player satisfaction are the top priorities. Every answer here is designed to help you enjoy gaming with greater confidence.

If you can't find your answer here, our 24/7 support team is always ready to help you in Bengali.

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                  Betting on cricket at Betjily is straightforward — once you log in, you can head straight to the sportsbook section.
                

Log in and navigate to the "Sports" or "Cricket" menu.

Ongoing or upcoming Match list Click on your preferred match from the list.

Choose your bet type — Match winner, toss, total runs, innings runs and many more options.

View Odds, Stake amount Enter it and click the "Confirm Bet" button.

After the match ends, results are settled automatically and Winnings credited to wallet is added.

You can also bet on live matches — this is called in-play betting. Odds change moment to moment while the match is in progress.

Bet

Helpful?

                  Betjily is fully secure — it is an internationally licensed platform that undergoes regular third-party security audits.
                

What Betjily uses to protect your data and funds:

AES-256 Encryption — The most powerful data encryption technology in the world.

SSL/TLS Protocol — Every login and transaction takes place over an encrypted channel.

Two-Factor Authentication (2FA) — No one can access your account without the OTP sent to your mobile.

Funds Held Separately — Your funds are held in a separate account, apart from the company's operating funds.

Personal information Never sold or shared with third parties.

You'll receive an SMS alert for any suspicious login. Our security team is active 24 hours a day.

Security

Helpful?

                  Betjily generally does not charge any processing fee for withdrawals. However, your mobile banking provider may apply its own transfer charges.
                

Full Withdrawal Guide:

৳500

Minimum

৳2,00,000

Daily maximum

5–30 min.

Processing time

Withdrawals via bKash, Nagad & Rocket Fastest — Usually within 5–15 minutes.

Via bank transfer 1–3 business days may be required.

Before Withdrawal KYC verification must be completed.

Bonus funds require wagering conditions to be met before withdrawal. See the bonus terms for details.

Payment

Helpful?

                  When a match is cancelled or incomplete, Betjily follows a clear policy — in most cases, your stake is refunded.
                

Policy by situation:

Cancelled before the match starts: Full stake refunded within 24 hours.

Match started but abandoned midway: If the minimum overs or time requirement is not met, the bet is void and your stake is refunded.

When the result is decided by the D/L method: Bets are settled according to that result.

If a match is suspended: If the match is not resumed within 48–72 hours, the bet is void.

For in-play bets, the result may be determined based on the state of the match at the time it was suspended. Specific rules are outlined in the terms and conditions.

Bet

Helpful?

                  Per Betjily's policy, each person may only register one account. However, two different members of the same household may each hold a separate account.
                

Allowed: Two different people in the same household — each with a separate name, mobile number, email, and NID.

Prohibited: A single person creating more than one account — regardless of the name used.

Outcome: If multiple accounts are detected, all accounts may be suspended and any bonuses forfeited.

If in doubt Contact support first — They will review the circumstances and make a decision.

One account is all you need. Every account enjoys the same benefits and bonuses.

Account

Helpful?

                  No worries! Betjily's password recovery process takes just 3–5 minutes to complete.
                

Recovery via Mobile OTP (easiest method):

Go to the login page and "Forgot your password?" Click the link.

Registered Mobile Number enter it and click the "Send OTP" button.

Sent to your mobile 6-digit code Enter it — the code is valid for 10 minutes.

Set a new password — at least 8 characters, including numbers and special characters.

If your mobile number is also unavailable:

Contact the Support Team. NID card or details used at registration Verifying your identity will recover your account.

For your security, support will never ask for your password. Do not click on links from unknown sources.

Account

Helpful?

                  Odds represent the return you get if your bet wins. Understanding them makes betting much simpler.
                

Decimal odds (Betjily's default format):

Formula: Total Return = Stake Amount × Odds

Example: odds 2.50, stake ৳100

Total Return = ৳100 × 2.50 = ৳250

Net Profit = ৳250 − ৳100 = ৳150

Fractional odds (e.g. 3/2):

Formula: Profit = Stake × (Numerator ÷ Denominator)

Example: Odds 3/2, Stake ৳200

Profit = ৳200 × (3 ÷ 2) = ৳300

Total payout = ৳200 + ৳300 = ৳500

Higher odds mean a lower chance of winning — but a bigger payout if you do. Lower odds indicate the favorite team or player.

Odds

Helpful?

Betjily FAQ — All your questions answered

What would you like to know?

Cricket & Betting

Security & Privacy

Withdrawals & Fees

Account Policy

Login & Password

Odds & Betting Rates

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